Yes, we use cookies for various purposes and cookies are small files that we transfer to your hard drive through your web browser(If you allow). For example, Enhanced User Experience, personalization, website analytics, Advertisement, Session management, and Security.
They help us recognize your browser and capture and remember certain information.
How do we use cookies? We use cookies for a variety of purposes, including: Strictly Necessary Cookies: Essential Cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
For Performance: These cookies allow us how often you visit our site and how you use them. So we can measure and improve our sites so that have users have a better experience.
We also use third-party cookies for performance and use to track website traffic.
Functionality Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences or login details.
Advertising/Targeting Cookies: These cookies may be set by advertising partners to deliver targeted advertisements relevant to your interests.
Managing Cookies: Users/you may delete and clean your cookies anytime that we already have on your computer. This time users can face some issues with site performance and services you used.
Changes to this Cookies Statement:
We/VPShab.com may change/Update the cookies statement anytime if needed practices or for other operational, legal, or regulatory reasons. You should periodically check for updates.
Contact Us:
If you have any questions about our use of cookies or this Cookies Statement, please contact us.
VPShab, we are committed to protecting your privacy and personal information.
This Privacy Policy outlines the types of information we collect and how it is used and shared.
Our website is protected by a Secure Sockets Layer (SSL) and verified by GeoTrust. This helps prevent eavesdropping on our website.
Please read these policies accordingly and contact us if you have any questions.
By using our service, you've accepted to follow our policies below:
1. INFORMATION THAT WE COLLECT AUTOMATICALLY
When our users visit our website, use our services, or fill out a specific form related to our offerings, our servers automatically collect some data (logged). The collected information includes, but is not limited to the following:
IP Address, Timestamp (Date and time) of your visit, Browser information, Operating System, and other information, regarding your computer or mobile device, Information from third parties, Cookie information.
HOW WE USE YOUR PERSONAL Information:
Your Information helps us to achieve your individual goal more effectively. For example, Needs, service requests, and supporter needs, for marketing our upcoming services (If consent is given), for sending news and information about forthcoming events or upgrades, for providing product-related support, and for providing custom sales quotes or contracts.
For all other lawful purposes, which are in our legitimate interest and do not endanger your fundamental rights.
2. INFORMATION THAT YOU PROVIDE VOLUNTARILY.
Users who sign up for our services must provide their real name, address, country, postcode, telephone/mobile number, and email address.
Vpshab.com collects user or non-user activity or unusual activity automatically by our website visit (when they browse vpshab.com) when you communicate with us or otherwise interact with us, collect automatically through the website and we keep information for further needs.
For example, marketing proposes, data protection, to provide, operate, optimize, and maintain our Websites.
3. Our Commitment:
VPShab.com Is always committed to ensuring the security and protection of the personal information that we process, we have an effective data protection program.
4. How do we protect your Information?
VPShab.com(we/our) have implemented a variety of secure measures to maintain the safety of your personal information.
We offer the use of a secure server ( Encryption, Secure Authentication). All supplied sensitive/credit information is transmitted via SSL and then encrypted into our payment gateway provider.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
5. Data Retention:
We will only retain your data for as long as reasonably necessary to fulfill the purposes we collected it for, including to satisfy any legal. We may retain your data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation for our relationship with you. When it is no longer reasonably necessary to retain your data, we will either delete or anonymize your data or, if this is not possible, we will securely store your data and isolate it from any further use until deletion is possible. We may dispose of any data at our discretion without notice, subject to applicable law.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, and the potential risk of harm from unauthorized use.
6. PAYMENT DATA PROCESSING. To process transactions and to set up online accounts, when a transaction is made vpshab.com transfers/passes the online payment gateway website to complete the transaction. vpshab.com has not stored any payment-related information or payment account access.
Since no payment data is stored on vpshab.com servers, we are not legally enforced to be PCI-DSS compliant. We ensure that all of our payment processors are PCI-DSS compliant and fully fulfilling their obligations, which is required by law.
7. we use Cookies: Yes, we use cookies for various purposes and cookies are small files that we transfer to your hard drive through your web browser(If you allow). For example, Enhanced User Experience, personalization, website analytics, Advertisement, Session management, and Security.
That's why they help us recognize your browser and capture and remember certain information.
8. Refund Policy :
Yes, we provide a 48-hour money-back guarantee. If you find that our VPS/RDP is unsuitable for your needs, you can ask for a full refund within 48 hours after receiving the service.
*If the client, has taken a fresh IP, he will get a refund minus the Fresh IP cost. (If the client uses more than 3 days)
* VPShab.com has the right to handle refund requests case-by-case at our sole discretion.
9. Legal Disclaimer:
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
10. CHANGES TO OUR PRIVACY POLICY.
VPShab.com reserves the right to change, revise, modify, update, or amend this Privacy policy at any time and in any matter. You should periodically check for updates.
Please read VPShab.com Terms of Service, and Acceptable Use Policy and contact us if you have any questions.
The following terms constitute an agreement between you and VPShab.com, BY USING THE SERVICES YOU SIGNIFY THAT YOU AGREE TO THESE TERMS OF SERVICE.
By using our service, you've accepted the following terms below:
This Service Agreement ("Agreement") outlines the terms and conditions governing the use of VPShab.com services ("Service") by the subscriber ("Subscriber").
By accessing or using the Service, the Subscriber agrees to be bound by the terms and conditions of this Agreement.
If the Subscriber does not agree to the terms and conditions of this Agreement, they must not access or use the Service.
1. Account information and Setup.
* By submitting information, you grant us the right to provide the billing information to third parties to complete your purchases.
* CONDITIONS OF USE.
* You agree that any violations in our Acceptable Usage Policy are considered prohibited usage and may result in immediate account suspension and termination without compensation.
* Intentional or Malicious violations of our Acceptable Usage Policy will result in immediate termination, and a ban from further service.
2. VPShab.com Responsibilities:
VPShab.com agrees to furnish services paid for in advance by the client, to the client, subject to complete compliance with the AUP and these Terms of Service. VPShab.com reserves the right to refuse Services to any potential client and to deny renewal of Services to any existing client, at the sole discretion of VPShab.com.
3. BILLING and Cancellation Policy:
3.1 - Invoicing:
* Invoices for recurring service(s) will be issued 5 days before the due date.
* Unpaid service(s) will be suspended at 11:00 PM UTC after the service due date. (30 days renewal policy)
* Unpaid services) will be permanently terminated after 2 days past the due date of the service.
* Orders that remain unpaid for more than 5 days are automatically removed from the system.
3.2 - Automatic Payments:
VPShab.com does not automatically accept payment after sending the invoice.
Because VPShab.com does not store any payment processing information (Credit/Bank account Number), so customers are always responsible for renewing their services before cancellation.
3.3 VPS/RDP Renewal Policy:
VPShab.com does not cut auto-renewable VPS/RDP services charges,( Renewable policy) we will send an invoice to your account and add it to your client area, (Email+Client area) client checks their invoice, and will pay through the payment gateway.
For example, we send invoices for recurring service(s) that will be issued 5 days before the due date. client checks and pays through the payment gateway.
4. Money Back Guarantee & Refund Policy:
Yes, we provide a 48-hour money-back guarantee. If you find our VPS/RDP unsuitable for your needs, you can request a full refund within 48 hours of receiving the service.
*If the client, has taken a fresh IP, he will get a refund minus the Fresh IP cost. For Example, If a client takes VPS/RDP, then he/she wants a refund after 72 hours, so they get a refund minus their fresh IP cost.
Customers MUST request a refund via our ticketing system, communication through other platforms (such as Skype, and Live chat) will not be valid.
* No refund is given outside our Money Back Guarantee and in cases of add fund, abuse, suspension, or account closure.
* If you have paid for VPS/RDP, and request a refund before receiving it, you will receive a full refund. The refund process will be completed within 3 to 5 business days.
*If the VPS /RDP is not working and it is shut down/down or any other problem at our end and you request a replacement, you will get a full refund.
*If your VPS or RDP is fine and you request a new/Fresh/changed IP, you must pay additional service charges. ( 20$)
* VPShab.com has the right to handle refund requests case-by-case at our sole discretion.
5. Payment Gateways:
* Credit/Debit Cards: Credit Card payment transactions are accepted via a third-party payment gateway and are eligible for Money Back Guarantee.
* Chargebacks / Disputes: Chargebacks and disputes against any payment will result in immediate service termination of all services without compensations/refunds and account closure without notification. This process can not be reversed even if the customer self-closed disputes/chargebacks.
6. Fraud Protection:
* Account details must match the information provided by the payment method.
* Registration and Order Placement must take place from the client's residential ISP.
* To process an order(s) that have not passed the initial fraud check, VPShab.com might require valid documentation to be submitted.
7. VPShab.com Account Credit:
Account credit does not expire, and cannot be transferred from one client to another.
Existing account credit will automatically be applied towards further generated invoices until exhausted.
Customers can add funds via the billing system with any amount between $10.00-$500.00.
Account credit may not be withdrawn or 'cashed out' in the form of a refund or other payment.
8. Early Termination of Service Contract:
If a client orders a service and uses more than 5 days or more, and if they want to close their services and want the money back, VPShab.com provides an early service closing charge after use. That is, the remaining day's money will be refunded. (30 Days services policy)
* If a client needs to re-install Windows, he/she should inform through a separate support ticket. Maximum 3 times will be free/monthly, if more than 3 times, he will have to pay an additional service charge of 5$.
9. SERVICE INTERRUPTIONS:
The Company may, on a scheduled or unscheduled basis, interrupt your access to the Service and the Website, in order to perform service maintenance or emergency services. You agree that your access to the Service and the Website may be affected by unexpected or unscheduled downtime, for any reason, but the Company shall have no liability for any loss or damage caused by such downtime.
YOU AGREE THAT YOUR USE OF THE WEBSITE OR THE SERVICES IS AT YOUR OWN RISK. We do not keep any data backup.
10. LIMITATION OF LIABILITY.
VPShab.com is not responsible for any Backup of your data, any damages as a result of a natural disaster, or any extenuating circumstance.
The customer is responsible for regularly backing up data stored on their virtual server outside of the provider’s infrastructure (external backup).
11. CHANGES TO OUR Terms and Conditions.
VPShab.com reserves the right to change, revise, modify, update, or
amend these Terms and Conditions at any time and in any matter.
